I think my account is marked as dormant

  • pdcutler
    Asked on March 28, 2020 at 10:28 AM

    after creating a new form , i cannot see it, instead i get "This form is in restore mode, please try again later"

  • Kiran Support Team Lead
    Replied on March 28, 2020 at 2:32 PM

    It seems that you have not logged into your account for long time which is why the account is marked as dormant. We have now activated your account and the form should be displaying normally.

    Thanks!