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    Trouble with Reports

    Asked by vmvbrands on May 29, 2013 at 09:35 AM

    Sorry if this is a double post, can't see the first ticket up anywhere.

    I'm having trouble creating a report for my poll. The poll works great, but I need the report for the jump page (that's how my boss wants it). On the Reports page, there is no graph showing up, I can't save and can't get the Share code.

    Any ideas? I've tried in two browsers now, with the same thing happening in both.

    Any help is greatly appreciated.

    Page URL:
    http://charlottesvillelove.com/

    Reports POST jump
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    JotForm Founder

    Answered by aytekin on May 29, 2013 at 10:53 AM

    You can click on share report to get the embed code. Have you tried that? What exactly is the problem?

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    JotForm Founder

    Answered by aytekin on May 29, 2013 at 10:53 AM

    Can you post the URL of the page where you tried to add report but could not get it work? 

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    Answered by vmvbrands on May 29, 2013 at 11:12 AM

    Thank you for your response. It's not a problem with the URL where I'd like to add the report, I'm having a problem with the Reports page itself. When I go to the Visual Reports Builder, no graph is showing up and when I try to add one, it's blank. Additionally, the save and share buttons do nothing for me, so I can't even get the embed code, much less use it somewhere.

    The report I'm attempting to create is for the Music Venue poll I've created.

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    JotForm Support

    Answered by Welvin on May 29, 2013 at 01:38 PM

    Hi,

    I think you mean this problem:

    I've fixed that. Please kindly check again.

     

    Thanks

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    Answered by vmvbrands on May 29, 2013 at 01:42 PM

    That was exactly the problem. Thank you so much!