What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    trying to upgrade our account to Premium

    Asked by kohartzel on May 29, 2013 at 09:40 AM

    I would like to upgrade to a premium account from a free account but it seems that jot form doesnt want my money as I can not access the whole for as it is positioned to far down the page and I am unable to complete it.

    It is urgent that we upgrade today as we are over our account usage and do not want to lose any of our payment.

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    JotForm Founder

    Answered by aytekin on May 29, 2013 at 10:49 AM

    Sorry about this. I found the two double payments and refunded them.