Account suspended by the phishing prevention system.

  • Ricardo
    Asked on March 28, 2020 at 1:22 PM

    Hi, Need help.

    Jotform suspended my account and they removed all my forms from the air. This is impacting my business. I tried to change the credit card in the account, but it didn't update. So I signed out of the account and went to try to login again and the lock message appeared. Can you help me??

    https://www.jotform.com/account-suspended/

  • Mike_G JotForm Support
    Replied on March 28, 2020 at 5:43 PM

    I see that you have already opened a thread about your concern and one of my colleagues has already resolved it in that thread.

    https://www.jotform.com/answers/2230394

    If you have any follow-up questions, please reply to that thread to avoid confusion.