What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It looks like it times out when I try to download PDF's, is it the program or my internet?

    Asked by Jenesta on May 29, 2013 at 09:48 AM
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    Answered by glennlee on May 29, 2013 at 10:16 AM

    Hi Jenesta,

    Thanks for contacting us!

    I tried downloading the file in your account as pdf and I was able to download it.

    Can you please try it on different browser such as google chrome or firefox.


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    Answered by Jenesta on May 29, 2013 at 10:23 AM
    I was in chrome on two different computers, but Firefox downloaded it right
    away. Thank you.