where do I get my privacy key from?

  • emmagosling
    Asked on March 28, 2020 at 1:47 PM
  • KrisLei Jotform Support
    Replied on March 28, 2020 at 6:17 PM

    Hi,

    To clarify, you are referring to the private key for encrypted forms, correct? If so, please refer to this guide: Where-Can-I-Find-the-Private-Key-After-Downloading-It

    On a Windows PC, it's most likely in the Downloads Folder. So all you need to do to access it is to either type this into the File Explorer's address bar:


    %HOMEPATH%\Downloads

    where do I get my privacy key from? Image 1 Screenshot 40

    Or click the Downloads Folder on the left nav of the File Explorer:

    where do I get my privacy key from? Image 2 Screenshot 51

    If you're a Mac user, check the Downloads Folder:

    where do I get my privacy key from? Image 3 Screenshot 62

    Let us know if you are referring to a different query.