I want to cancel subscription

  • Profile Image
    williamchen
    Asked on April 19, 2011 at 10:14 AM
    Account Status
    Nom dusuari
    williamchen
    Account Type
    Premium
    Next Billing
    May 17th, 2011

     

    我要解除訂閱,但是我忘記了 我的帳號與密碼!!

    請問該如何協助我取消訂閱!!

    I would like to unsubscribe, but I forgot my username and password!!

    May I ask how to help me unsubscribe!!

    my mail add :  william.chen.88888@gmail.com

    william

  • Profile Image
    NeilVicente
    Answered on April 19, 2011 at 02:00 PM

    Hi,

    It appears that you have paid your subscription using Paypal. To cancel your subscription with us:

    1. Log into your PayPal account
    2. Find the latest payment you made to us
    3. Click on your subscription number
    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be changed again. But your account will stay Premium until the time you have paid for expires.

    Hope this helps. Contact us again if you're having any trouble cancelling your subscription.