Losing data when re-open to edit

  • occwebinfo
    Asked on March 28, 2020 at 4:44 PM

    I have a multiple choices element in my form. There are conditions defined to control if it is displayed.

    I have the "Clear Hidden Field Values" set to "Don't Clear".

    When I submit the original form items checked in the multiple choices element show in the saved data. When I re-open the form to Edit the choices are cleared?? All my other data fields are retained.

    What is causing this?

  • occwebinfo
    Replied on March 28, 2020 at 4:47 PM

    I disabled the conditions and this did not resolve the issue?

  • occwebinfo
    Replied on March 28, 2020 at 4:56 PM

    Resolved myself

  • Richie JotForm Support
    Replied on March 28, 2020 at 8:18 PM

    Good to know you have resolved the issue.

    If you need further assistance, you may contact us again.