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Nicolò MontanariAsked on March 28, 2020 at 6:32 PMI've had other problems, in the same way as yesterday. I tried to translate the whole form in English because I read that it could be a problem of the anti-pishing bot in Italian but today it showed me the same error.
I suppose that it's caused because when I publish the form 22 people access my form in the same moment (in fact my form it's for a calendarization of exams in my class and because of that the whole class access the platform in the same moment).
Please let me know if I am doing something wrong or if it is a problem of the platform.
Thanks,
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KrisLei Jotform SupportReplied on March 28, 2020 at 9:12 PM
Hello Nicolo,
Please provide us a screenshot of the error message you are showing. You can post a screenshot here in the forum, please follow this guide: How-to-Post-Screenshots-to-Our-Support-Forum
Looking forward to your response.
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Nicolò MontanariReplied on March 29, 2020 at 4:38 AM
Thank you very much for the response. By the way my account has already been reactivated because I accidentally wrote two different threads in the forum.
Sorry for the inconvenience.
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Jed_CReplied on March 29, 2020 at 7:19 AM
Thanks for the update. We have also whitelisted your current IP 2.37.206.132.
Let us know if you encounter any issue with your form or your account.