Error message on form

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    Nicolò Montanari
    Asked on March 28, 2020 at 06:32 PM
    I've had other problems, in the same way as yesterday. I tried to translate the whole form in English because I read that it could be a problem of the anti-pishing bot in Italian but today it showed me the same error.

    I suppose that it's caused because when I publish the form 22 people access my form in the same moment (in fact my form it's for a calendarization of exams in my class and because of that the whole class access the platform in the same moment).

    Please let me know if I am doing something wrong or if it is a problem of the platform.

    Thanks,

    Nicolò

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    KrisLei
    Answered on March 28, 2020 at 09:12 PM

    Hello Nicolo,

    Please provide us a screenshot of the error message you are showing. You can post a screenshot here in the forum, please follow this guide: How-to-Post-Screenshots-to-Our-Support-Forum

    Looking forward to your response.

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    Nicolò Montanari 
    Answered on March 29, 2020 at 04:38 AM

    Thank you very much for the response. By the way my account has already been reactivated because I accidentally wrote two different threads in the forum. 

    Sorry for the inconvenience. 

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    Jed_C
    Answered on March 29, 2020 at 07:19 AM

    Thanks for the update. We have also whitelisted your current IP 2.37.206.132.

    Let us know if you encounter any issue with your form or your account.