I am having some clients that tell me that they sent a form through, they got the thank you page and I am not getting the form.

  • Profile Image
    evideopr
    Asked on May 29, 2013 at 10:55 AM
  • Profile Image
    sidharth_kch
    Answered on May 29, 2013 at 12:24 PM

    @evideopr

    I checked our form's (Wedding Worksheet 3) notification setup and see that you have not set the sender email and sender name. To ensure the delivery of email, request you to please set the "Sender Email" to "noreply@jotform.com" and also set the "Sender Name".

    Let us know if this resolves your issue.

    Thanks,

    Sidharth