Error 413 received when trying to Submit a Ticket

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    Asked on March 29, 2020 at 10:45 AM

    Fill out the form - get the following

    Nothing particularly special about the request - problem description, form URL and screenshot.

    413 Request Entity Too Large
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    Answered on March 29, 2020 at 12:26 PM

    The issue might be related to the file size of the screenshot you're trying to upload. I just tried posting a ticket and was able to submit it without issues.

    Could you please try again now?

    If it still persists, please send an email to with the details of the question. Once sent, please update this thread so that we can check and respond accordingly.