Error 413 received when trying to Submit a Ticket

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    ak0309
    Asked on March 29, 2020 at 10:45 AM

    Fill out the form - get the following

    Nothing particularly special about the request - problem description, form URL and screenshot.


    413 Request Entity Too Large
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    JohnRex
    Answered on March 29, 2020 at 12:26 PM

    The issue might be related to the file size of the screenshot you're trying to upload. I just tried posting a ticket and was able to submit it without issues.

    Could you please try again now?

    If it still persists, please send an email to support@jotform.com with the details of the question. Once sent, please update this thread so that we can check and respond accordingly.