Why is EU showing in form URLs?

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    ChitownChampions
    Asked on March 29, 2020 at 02:50 PM

    when i publish a form and get the link the link is created as


    form.jotformeu.com/...

    example:   https://form.jotformeu.com/83616047915360


    I have to manually edit this link to US

    example: https://form.jotform.com/83616047915360


    Please fix my account

    Screenshot
  • Profile Image
    Flavio_A
    Answered on March 29, 2020 at 05:49 PM

    Hi @ChitownChampions

    I apologize for any inconvenience caused to you. 

    Have you already tried to disable this option on your Settings?

    1585518560nyfby.png


  • Profile Image
    ChitownChampions
    Answered on March 29, 2020 at 06:29 PM
    That box is already unchecked.
    ...
  • Profile Image
    ChitownChampions
    Answered on March 29, 2020 at 07:29 PM
    You can close this ticket. I cloned the form and the new form is fine
    ...
  • Profile Image
    Iris
    Answered on March 30, 2020 at 02:50 AM

    We are glad to hear that your problem is resolved.

    If you need further assistance, please feel free to contact us.