What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I use the payment coupons I've created?

    Asked by wyracrew on May 29, 2013 at 12:55 PM

    I followed your instructions to create a payment coupon, but when I went back to test it I didn't see anywhere to apply it. I'm using PayPal as my only form of payment. I know PayPal has their own issues with doscounts and coupons but I thought Jotform's coupon would change the price BEFORE it was sent to PayPal. Am I missing something? How is your coupon suppose to work and how or where is the customer supposed to enter their discounted code?

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    Answered by pinoytech on May 29, 2013 at 02:04 PM


    Thank you for contacting us with regards to this matter. Under your Product field, you'll see Enter coupon where you can apply/insert the coupon code.

    If you need further assistance, do let us know.

    Thank you!