How do I use the payment coupons I've created?

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    Asked on May 29, 2013 at 12:55 PM

    I followed your instructions to create a payment coupon, but when I went back to test it I didn't see anywhere to apply it. I'm using PayPal as my only form of payment. I know PayPal has their own issues with doscounts and coupons but I thought Jotform's coupon would change the price BEFORE it was sent to PayPal. Am I missing something? How is your coupon suppose to work and how or where is the customer supposed to enter their discounted code?

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    Answered on May 29, 2013 at 02:04 PM


    Thank you for contacting us with regards to this matter. Under your Product field, you'll see Enter coupon where you can apply/insert the coupon code.

    If you need further assistance, do let us know.

    Thank you!