About Stripe webhook problem

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    Asked on March 29, 2020 at 10:18 PM

    The Stripe has emailed us regarding the form is "failing to deliver the webhook".

    As in Jotform the only code area I can find to edit is the CSS part, please advise on how I can fix it, thanks.

  • Profile Image
    Answered on March 30, 2020 at 05:33 AM

    I have checked your form and it seems Stripe is still integrated in your form.

    To clarify, when a form respondents fills your form an error message is shown?

    I have tested my sample form and I was able to submit a test payment to Stripe.

    If possible, can you please share the error email Stripe has sent regarding your form?

    Looking forward for your response.