I got this by mistake...i no longer want this service...how do i cancel

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    brettyoukel
    Asked on March 30, 2020 at 02:17 AM
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    ivy
    Answered on March 30, 2020 at 04:55 AM

    Are you referring to the account with the username brettyoukel? This account is already a free one and does not have any subscription.

    If you are referring to any other Form/account please let us know so that we can make sure that you are not charged again and cancel the subscription.

    Guide: https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    Or, if you would like to delete your account, you can do it on your profile page.  

    Guide: https://www.jotform.com/help/527-How-to-Delete-My-Account

    Please let us know if you need further assistance. We would be happy to assist you.