What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have the Premium Plan, which is supposed to allow 3 sub users. When I went into my account under sharing, it's tellling me that I can only have one.

    Asked by FPCB3th on May 29, 2013 at 01:39 PM
    sub users sub account 3 1 premium plan subaccount subaccounts share forms
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    JotForm Support

    Answered by KadeJM on May 29, 2013 at 02:09 PM

    It looks like this is happening because you've already got 2 Sub-Accounts that you've used so it's telling you that you have room to create 1 more Sub-Account.