My account is blocked

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    Asked on March 30, 2020 at 09:15 AM


    My account is blocked. Can you let me log into my account please ?


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    Answered on March 30, 2020 at 11:38 AM


    Thank you for contacting us.

    After checking your account I can confirm that was automatically suspended, I already activate the account.

    If you would like to gather sensitive information, you will need to do the following:

    1) Insert a Terms & Conditions widget into your form with your Terms of use

    2) Insert a Signature widget into your form so your respondents can acknowledge that they are providing sensitive information

    3) Change the email address on your profile to a corporate one.

    4) Send an email to with proof of your affiliation to a legitimate business and request a review of your account.

    If you need any further assistance, please let us know. We will be happy to help.