Why am I getting a message "this field is required" for a checkbox that

  • ivyandroses08
    Asked on March 30, 2020 at 2:37 PM

    Why am I getting a message "this field is required" for a checkbox that is already checked?1585595380IMG 1780 Screenshot 10

  • ivyandroses08
    Replied on March 30, 2020 at 3:10 PM

    Here is a picture of the error message.

  • jonathan
    Replied on March 30, 2020 at 6:10 PM

    We apologize for inconvenience. I checked and test this on your live form but I was not able to replicate the issue.

    See screencast video of my test.


    Why am I getting a message this field is required for a checkbox that Image 1 Screenshot 20


    Can you please check again. I also suggest try test on another browser or use incognito or private mode browser.

    Let us know if issue persist.


  • ivyandroses08
    Replied on March 30, 2020 at 7:29 PM
    Thanks
    Sherry Gearing
    Sent from my iPhone
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