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AdentalcareAsked on March 30, 2020 at 2:52 PM
Hello we would like you to hold our payments for next 3 months as we are closed due to pandemic COVID-19 and is there a number i can call you guys ?
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Sonnyfer JotForm SupportReplied on March 30, 2020 at 5:33 PM
Hi,
Thanks for reaching out.
Unfortunately, we do not provide phone support. Our primary mode of communication is through forum support but you can also send us an email at support@jotform.com.
You can opt to downgrade your account temporarily to stop being charged and just upgrade again once the situation gets better.
Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free
If you need further assistance, please let us know.