Request to hold our payments for the next 3 months

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    Adentalcare
    Asked on March 30, 2020 at 02:52 PM

    Hello we would like you to hold our payments for next 3 months as we are closed due to pandemic COVID-19 and is there a number i can call you guys ?

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    Sonnyfer
    Answered on March 30, 2020 at 05:33 PM

    Hi,

    Thanks for reaching out.

    Unfortunately, we do not provide phone support. Our primary mode of communication is through forum support but you can also send us an email at support@jotform.com.

    You can opt to downgrade your account temporarily to stop being charged and just upgrade again once the situation gets better.

    Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free

    If you need further assistance, please let us know.