Credit card field is not displaying all 16 digits.

  • kriskraut
    Asked on March 30, 2020 at 10:55 PM

    Hi, I need help!  Some of my customers are not ordering because they think that the form field is not taking all 16 digits of their card when they enter it into the Square integration.  Can you please advise? In the screenshot, I have tabbed over to show the last digit and you can see where it has cut off at the beginning.


    Jotform Thread 2233880 Screenshot
  • Jed_C
    Replied on March 31, 2020 at 3:41 AM

    I just tested this form https://www.jotform.com/kriskraut/menu-for-march-24---march-27 and it is now showing all 16 digits in your form's credit card number field.

    1585640385Menu for March 24   March 27   Screenshot 10

    If you want to increase the width, you can add the CSS code below.

    #square_cc_number {

        width: 88%;

    }

    Let us know if you have any questions or if you need further assistance.