How can i hide the encrypted data on form field after submission?

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    gsekhar019
    Asked on March 31, 2020 at 09:15 AM

    i need to hide this data after form submission. Appreciate your help



    1585660439Enc-form.png

  • Profile Image
    KrisLei
    Answered on March 31, 2020 at 11:27 AM

    Hi,

    To clarify, you would like the fields not to show on the submission page? If your form is encrypted the data will be automatically encrypted as well, the only way to view the data submitted on encrypted forms is to decrypt it using the Private Key.

    For your reference: Encrypted-Forms-and-How-to-Use-Them

    If you are referring to the data received on email notification or autoresponder, you can modify the email content on the email settings: How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    I hope this helps. Please provide us more details if you are referring to a different query. Thank you.

  • Profile Image
    gsekhar019
    Answered on March 31, 2020 at 12:25 PM

    Thanks for your reply, Krishlei.

    But my scenario is, At that time of submitting the form am able to see the encrypted data in the form field. i don't want that data to show on form field(Refer submitted screenshot).

    could you able to understand my situation.

    Appreciate your help.

    Regards 
    Sekar

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    Carlos_C
    Answered on March 31, 2020 at 02:49 PM

    Hello Sekar,

    Thank you for your message, in this particular case, the fields with symbols that you are seeing are part of the encrypted data process in Jotform.

    Enabling Encrypted Forms will cause form submissions to be encrypted before they are submitted to Jotform servers. 

    Right now, we cant remove that process since the form is encrypted.

    Guide: What-Are-Encrypted-Forms-and-How-to-Use-Them-as-Expert.

    If you need any further assistance, please let us know. We will be happy to help.