Is it possible to customize the validation error in the payment field?

  • pinkdelph
    Asked on March 31, 2020 at 10:39 AM

    Hi Team,

    I have a form which has a long list of products and it is a required field.

    I tried to test it by checking 1 box and leaving out the quantity, but the whole product list field gets highlighted. Is there a way to direct the buyer to the specific "error"?

    Jotform Thread 2234683 Screenshot
  • roneet
    Replied on March 31, 2020 at 1:17 PM

    Unfortunately, it is not possible to customize the error message.

    The error will be displayed if you have checked the product but did not click on the quantity so the Quantity options are displayed in a red border.

    Let us know if you are still experiencing the issue if you have checked all the products and their respective quantity options.

    Thanks.