Submissions are not sent to email address

  • Profile Image
    gasteam
    Asked on May 30, 2013 at 05:21 AM

    Hello, I'd like to ask your help. I us this form http://form.jotformeu.com/form/20735461113343 on this website http://gasteam.co.uk/contact-us It worked fine but recently it doesn't send submissions to the set email address. The email address is the same as the defult account email address. Please look after it. Thank you for your help.

  • Profile Image
    sidharth_kch
    Answered on May 30, 2013 at 05:29 AM

    @gasteam

    Upon checking your account, i found that your email id "enquiries@gasteam.co.uk" is in our bounce list (reason mentioned below). 

    Result: 

    enquiries@gasteam.co.uk is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 550-'An address in this message (at jotfo=

    rmeu . com) is listed on shdbl.fwd.spamrl.com. Please organise removal and =

    retry.'

    I have removed this email address from the bounce list and you should start receiving your submission emails.

    Should you have any questions please feel free to contact us.

    Thanks,

    Sidharth