More than 20 submissions in one day.... How can I download my files in pdf ?

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    nikoelsen
    Asked on May 30, 2013 at 06:58 AM

    We have close to 1000 submissions in over 3 days, we now need to download the lot as one pdf?.... happy to do 20 at a time even. But all the time frames are too broad. How can we get around this?

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    glennlee
    Answered on May 30, 2013 at 10:00 AM

    Hi nikoelsen,

    Sorry for your inconvenience.

    I also tried to download your files and I aslo replicate the same output. I can see that you have more than 20 submissions in a day so setting custom date  to today will not work also.

    I will escalate this to our next level support. You will hear updates via this thread.

     

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    aytekin
    Answered on May 30, 2013 at 10:44 AM

    Unfortunately, the system cannot create files any larger. Creating the PDF will eat up too much memory. We will look into a solution so that we can create multiple PDF files and send them to you by email when it is ready.