Text area is not sent

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    joostzitman
    Asked on May 30, 2013 at 07:02 AM

    When i add a text area to a form it is not in the mail. How is this possible?

    (Text area "Opmerkingen")

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    glennlee
    Answered on May 30, 2013 at 09:07 AM

    Hi, 

    Thanks for contactin us!

    If your form is already been used then you added a new field in your form you also need to add the new field in your notification settings. 

    The easy way to ensure that all fields will be included to your email notification is to create new notification email.

    Please follow the steps below.

    1. Click Setup & Embed.

    2. Click Email alerts.

    3. Click Add new email.

    4. Choose notification email.

    For more information please see this tutorial.

    Then after you created new notification, delete the old notification to avoid receiving duplicate notification email.

    Please see this tutorial on how to delete notification.

     

    Regards,