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AMAbstractsAsked on March 31, 2020 at 6:55 PM
hello - is there a simple way so that the email form which i receive is the same as the email form the submitter receives?
do i have to recreate the entire form in autoresponder? or is there a simple setting in the other kind
Page URL: https://form.jotform.com/200818460056148 -
Kevin Support Team LeadReplied on March 31, 2020 at 9:13 PM
It's possible to send a copy of the submission data to the submitter with an email autoresponder, this guide will help you creating one: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email
If you have customized your email notification, you may instead duplicated it and set up a condition to send the email to the submitter email address.
To duplicate an email, you simply need to go to the settings tab, email section and click on the clone button:
This guide will help you setting up the condition: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
I hope this helps.
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AMAbstractsReplied on April 1, 2020 at 10:09 PM
i dont see an option to duplicate my email notification
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jherwinReplied on April 2, 2020 at 1:03 AM
Your account is in the FREE plan which is why you can only create one notification and the clone option is not showing. If you want to create a multiple notification and send the notification to multiple recipients then you need to upgrade your account to any Jotform plans.
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AMAbstractsReplied on April 2, 2020 at 3:58 PM
thank you
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Kevin Support Team LeadReplied on April 2, 2020 at 5:26 PM
Besides what my colleague mentioned, you can only set up an email autoresponder, the guide to set this up has been shared on my previous response.
If you have questions, let us know.