Can form submitter receive identical email as me

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    AMAbstracts
    Asked on March 31, 2020 at 06:55 PM

    hello - is there a simple way so that the email form which i receive is the same as the email form the submitter receives?

    do i have to recreate the entire form in autoresponder? or is there a simple setting in the other kind

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    Kevin_G
    Answered on March 31, 2020 at 09:13 PM

    It's possible to send a copy of the submission data to the submitter with an email autoresponder, this guide will help you creating one: https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email

    If you have customized your email notification, you may instead duplicated it and set up a condition to send the email to the submitter email address. 

    To duplicate an email, you simply need to go to the settings tab, email section and click on the clone button:

    15857035602020-03-31_19h12_07.png

    This guide will help you setting up the condition: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    I hope this helps. 

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    AMAbstracts
    Answered on April 01, 2020 at 10:09 PM

    i dont see an option to duplicate my email notification

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    jherwin
    Answered on April 02, 2020 at 01:03 AM

    Your account is in the FREE plan which is why you can only create one notification and the clone option is not showing. If you want to create a multiple notification and send the notification to multiple recipients then you need to upgrade your account to any Jotform plans.

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    AMAbstracts
    Answered on April 02, 2020 at 03:58 PM

    thank you

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    Kevin_G
    Answered on April 02, 2020 at 05:26 PM

    Besides what my colleague mentioned, you can only set up an email autoresponder, the guide to set this up has been shared on my previous response. 

    If you have questions, let us know.