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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT please help!!

    Asked by BaitMeTreats on May 30, 2013 at 10:49 AM

    The forms FINALLY came thru but it took all night! HOURS of waiting for them. However the attached images will not download - see screenshot below to see what happens when we click to download images. We publish TODAY!!! We must be able to receive our forms and also download the images. This is one reason we switched back to the free account - when we had a paid account this happened each month. Please help us out and if we can get things to work we will upgrade back. THANK YOU!

    Page URL:
    http://www.thestaffordknot.com/The_Stafford_Knot/Ad_Form.html

    Screenshot
    publish paid account attached
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    JotForm Support

    Answered by Morian on May 30, 2013 at 12:40 PM

    Hello! I cloned your form and tried to download and this  is the result

    I was actually able to download succesfully. Can you please try to clear your browser's cache, relaunch and try to send a submission? Let us know if the problem persists. Thanks.