URGENT please help!!

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    Asked on May 30, 2013 at 10:49 AM

    The forms FINALLY came thru but it took all night! HOURS of waiting for them. However the attached images will not download - see screenshot below to see what happens when we click to download images. We publish TODAY!!! We must be able to receive our forms and also download the images. This is one reason we switched back to the free account - when we had a paid account this happened each month. Please help us out and if we can get things to work we will upgrade back. THANK YOU!

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    Answered on May 30, 2013 at 12:40 PM

    Hello! I cloned your form and tried to download and this  is the result

    I was actually able to download succesfully. Can you please try to clear your browser's cache, relaunch and try to send a submission? Let us know if the problem persists. Thanks.