- temperancemagAsked on May 30, 2013 at 12:54 PM
I have yet to receive a reply to my problem.
Original Post here: http://www.jotform.com/answers/223628-Notification-Email-NOT-Received-#0
I am having a problem with one of the forms on our site. I received notification through paypal that a payment was made. But no notification email through Jotform and the form itself that it was even used. I wondered if it was a SPAM email from PayPal, and went to the site- in another browser and seen the payment myself. It also did not show up in my submissions. So techincally, I have a new subscriber, but no subscriber info; and therefore have no idea where to send the customer's subscription.
PLEASE HELP find my notification or the subscriber's information..."
- JotForm SupportWelvinAnswered on May 30, 2013 at 02:58 PM
I have responded you there. Please kindly use that thread for this issue within your form. To avoid double posting.