Notification Email NOT Received...

  • Profile Image
    Asked on May 30, 2013 at 12:54 PM

    I have yet to receive a reply to my problem.  

    Original Post here:



    I am having a problem with one of the forms on our site.  I received notification through paypal that a payment was made.  But no notification email through Jotform and the form itself that it was even used.  I wondered if it was a SPAM email from PayPal, and went to the site- in another browser and seen the payment myself.  It also did not show up in my submissions.  So techincally, I have a new subscriber, but no subscriber info; and therefore have no idea where to send the customer's subscription.  

    Form URL: 


     PLEASE HELP find my notification or the subscriber's information..."

  • Profile Image
    Answered on May 30, 2013 at 02:58 PM


    I have responded you there. Please kindly use that thread for this issue within your form. To avoid double posting.