How to send email notification based on user's answer?

  • Mrelhuger
    Asked on April 1, 2020 at 12:03 PM

    Need to be able to set up multiple conditional logic emails after form is submitted. Which package do I need for that capability?

  • Amin JotForm Support
    Replied on April 1, 2020 at 2:21 PM

    Hi there, @Mrelhuger!

    Thanks for reaching out to us!

    Kindly be informed that you may create a notification for content A and notification for content B and send email template based on user's answer. Here's how:

    1. Go to form "Settings", then "Conditions" and click on "Change E-mail Recipient" as shown below:

    1555348391The Easiest Online Form Builde Screenshot 10

    Now, you can select a question and set the autoresponder accordingly as shown below:

    1555348467ss8 Screenshot 21

    I highly recommend that you read this guide for more information on how you can get this done.

    I hope I have been of any help.

    Should you have any further inquiries, we will be more than happy to help.