Error on Upgrading to Economy Plan

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    swak
    Asked on May 30, 2013 at 03:48 PM

    Hi, trying to upgrade our account but getting an error message when we try to. Please help ASAP. Thanks, 

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    jeanettebmz
    Answered on May 30, 2013 at 06:33 PM

    Can you please try one more time?

    It looks like a glitch was preventing you to upgrade to Economy

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    swak
    Answered on May 31, 2013 at 06:57 PM

    We have tried several times now, still with the same error message. Tried from different browsers, logging out and then back in, waiting several hours etc. 

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    EltonCris
    Answered on May 31, 2013 at 09:15 PM

    @Swak,

    Please try the following direct upgrade URL for Economy Plan. Hope this works for you.

    http://sites.fastspring.com/interlogy/product/jotformeconomy?referrer=swak

    Let us know if the problem still persist. Thank you!