Locked out of jotforms - urgent

  • Profile Image
    Richard Beatty
    Asked on April 01, 2020 at 07:13 PM

    See Ticket ... I requested new username

    is now specialistdoctor (was rbeatty1)

    I then re-upgraded to HIPAA

    All was accepted

    But I cannot log back in , it says the account is locked.

    Your urgent attention please.

    Richard Beatty

  • Profile Image
    gerardw
    Answered on April 01, 2020 at 08:59 PM

    Hello Richard,

    Your account is activated now. Do check and let us know if you are still facing any issues logging into your account.