What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I finished a form with paypal and when a person finishes the form it sends them to paypal and I never recieve the feedback.

    Asked by uspfc on May 30, 2013 at 04:46 PM

    How do I send them a confirmation email and get the information from the form after they are redirected to paypal?

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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 09:22 PM


    Use Autoresponder so they get an email with the information according to your setup, Creating a Form Autoresponder.

    You can also check the incomplete payment submissions on your form. Here's a guide: How to View Incomplete Payments

    Let us know if you have further questions. Thank you!