form can't integrate PayPal checkout

  • australianfpa
    Asked on April 2, 2020 at 12:45 AM

    I am having a lot of trouble integrating with PayPal.


    Paypal tells me I’ve set up successfully but JotForm says I’ve failed.

  • Richie JotForm Support
    Replied on April 2, 2020 at 5:16 AM

    I have checked your form and it seems you're using the PayPal checkout integration.

    Do note that you need a business PayPal account to use the PayPal checkout integration.

    I have tested to integrate PayPal checkout on my sample form and I was able to connect the integration.

    form cant integrate PayPal checkout Image 1 Screenshot 20


    May we know the error message shown when you try to integrate your form with PayPal checkout?

    Looking forward for your response.

  • australianfpa
    Replied on April 2, 2020 at 9:29 AM
    I get this in PayPal so it’s tells me all is fine but then I get this on
    your website.
    ...
  • Richie JotForm Support
    Replied on April 2, 2020 at 10:55 AM

    Unfortunately, we cannot view the screenshot you have shared.

    Kindly post it again by following this guide:-How-to-add-screenshots-images-to-questions-to-the-support-forum

    Looking forward for your response.