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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Google Spreadsheet integration creating a new spreadsheet with every entry

    Asked by chcasst on May 30, 2013 at 06:16 PM

    We have our form intergrated with google spreadsheet. The problem is that for some reason when we enter submissions through the form now it is saving a 'new' spreadsheet in the google drive folder each time rather than just updating the same spreadsheet over and over again.

    Is there a way to fix this???

    Submissions problem
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    Answered by AltoArizona on May 30, 2013 at 07:42 PM

    I am having the same problem...Jotform, PLEASE FIX!

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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 11:19 PM

    @chcasst

    Please re-integrate your form to Google Spreadsheet that might fixed it. I have cloned your form here and integrated it to Google Spreadsheet and it seems to be working fine now. This might be due to the changes made recently due to some issues on the Google side. Please re-integrate your form and see if the problem is solved.

    @AltoArizona

    We'd apprecaite if you could do the same. We'll reply to your thread shortly.

    Thanks!