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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Spreadsheet Integration Duplication Issues

    Asked by AltoArizona on May 30, 2013 at 08:34 PM

    We have a form intergrated with google spreadsheet and when a user makes a submission through the form now it is saves a 'new' separate spreadsheet in the google drive folder each time rather than just updating the same spreadsheet.

    What is causing this and can it be fixed?

    Page URL:

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    JotForm Support

    Answered by EltonCris on May 30, 2013 at 11:22 PM


    As per suggested on the other thread, kindly re-integrate your form and see if the problem is solved.

    Inform us here if the problem still persist after that. Thanks and apologies for the inconveniences caused.