What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    For some reason a text area is only showing up as 1 row even though I have it listed as 6 rows. How can I fix this?

    Asked by orlandoparkrangers on May 30, 2013 at 11:19 PM
    Screenshot
    rows
  • Profile Image

    Answered by khrisell on May 31, 2013 at 12:53 AM

    May I know which part on the screenshot are you pertaining to, so that we could address the issue. Thanks.

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    Answered by khrisell on May 31, 2013 at 01:40 AM

    Your form is okay. Try to clear your browser cache and cookies.

    Click Ctrl+SHift+Del and restart your browser.

    Also this reference can guide you.

    http://www.jotform.me/help/229-How-to-Clear-your-Form-Cache


    Kindly let us know if problem persists so that we could further investigate.

  • Profile Image

    Answered by sidharth_kch on May 31, 2013 at 03:06 AM

    @orlandoparkrangers

    I checked your form and was not able to reproduce this issue. Textarea of your form appears to be displaying correctly.

    Request you to please clear your browser cache and see if that solves your issue.

    Thanks,

    Sidharth

  • Profile Image

    Answered by orlandoparkrangers on May 31, 2013 at 08:12 AM

    Check out the form on the actual website at www.orlandoparkrangers.com/contact.html. I have cleared my cache and the notes section still only shows up as 1 row.

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    Answered by sidharth_kch on May 31, 2013 at 09:10 AM

    @orlandoparkrangers

    Request you to please embed your form using iFrame embed method and see if that solves your issue.

    Thanks,

    Sidharth