What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How can I allow the form to show the email address of the person who fills out the form instead of Jot form?

    Asked by LonnieLCP on April 19, 2011 at 07:06 PM

    Any help would be great! Thanks!

  • Profile Image
    JotForm Support

    Answered by abajan on April 19, 2011 at 08:30 PM

    Hi LonnieLCP

    By default, notifications are shown to come from "noreply@jotform.com". Here is how to change that:

    1. Load the form in your form builder

    2. While on the "Setup and Embed" tab, click "Email Alerts" in the toolbar

    3. Click the notification in question

    4. Click "Reply-To and Recipient Settings"

    5. You will notice on the upper left of the envelope two fields: "Sender Name" and "Sender E-mail" containing "JotForm" and "noreply@jotform.com" respectively

    6. Clicking "noreply@jotform.com" will reveal the fields in the form

    7. Select the field that would contain the email address of the user (In this screenshot, it is simply "E-mail") and then click "Finish"

    Incidentally, in similar fashion, the name of the sender can be changed from "JotForm" to that of the user.

    Additional information on this topic can be found in our user guide. (Please note that "Setup and Share" has been renamed "Setup and Embed")

    Hopefully my directions were easy to understand. If they were not, please let me know, and feel free to ask questions about any other issue related to JotForm forms.