"This Connection is Untrusted" while trying to add form to Facebook

  • Profile Image
    Asked on May 31, 2013 at 03:21 AM

    Followed the steps and get the following when clicking on the tab:

    This Connection is Untrusted

    You have asked Firefox to connect

    securely to form.jotform.us, but we can't confirm that your connection is secure.

    Normally, when you try to connect securely,

    sites will present trusted identification to prove that you are

    going to the right place. However, this site's identity can't be verified.

    What Should I Do?

    If you usually connect to

    this site without problems, this error could mean that someone is

    trying to impersonate the site, and you shouldn't continue.

    form.jotform.us uses an invalid security certificate.

    The certificate is only valid for the following names:

    jotform.com , www.jotform.com

    (Error code: ssl_error_bad_cert_domain)

    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    Answered on May 31, 2013 at 09:41 AM

    Change the URL on the code from https://form.jotform.us/ to https://secure.jotform.us/. That should fix the problem.