Subscriber duplicates

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    ubmdesigncentral
    Asked on May 31, 2013 at 09:55 AM

    Is there a way to prevent a subscriber from submitting my form more than once with the same information? Thanks!

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    sidharth_kch
    Answered on May 31, 2013 at 10:12 AM

    @ubmdesigncentral

    Yes, that's possible by using "Unique Question". Please refer this guide for more information : http://www.jotform.com/help/223-How-to-set-Form-Limits-Based-on-a-Unique-Question

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    ubmdesigncentral
    Answered on May 31, 2013 at 10:54 AM

    I changed the preferences on the form, but can still submit with the same email address multiple times.

    http://www.jotform.com//?formID=22994780699981

    Is there something I missed? Thx.

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    sidharth_kch
    Answered on May 31, 2013 at 11:25 AM

    @ubmdesigncentral

    I checked your form and was not able to reproduce this issue. I did a test submission using email id "sid@sid.com" and was not able to use this email id for the submission again.

    Request you to please try again and let us know if you continue to have this issue.

    Thanks,

    Sidharth

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    ubmdesigncentral
    Answered on May 31, 2013 at 11:44 AM

    Hello and thanks for your response. Shortly after I posted my follow-up above, I went back into the preferences and changed the submission limit to "1" and it is working now.

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    jonathan
    Answered on May 31, 2013 at 11:57 AM

    Hi,

    Thank you for the update. Contact us again anytime if you have any other inquiry.

    Thanks.