What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Customer job forms will not open in inbox.

    Asked by ProductionServices on May 31, 2013 at 10:30 AM

    Customer job forms will not open in inbox.

    Page URL:
    http://s3.amazonaws.com/jufs/ProductionServices/10873811705/2358194964<br/>09179969/VBS%20invite%20door%20hangers.pdf

  • Profile Image

    Answered by sidharth_kch on May 31, 2013 at 11:13 AM

    @ProductionServices

    I checked your submission list and was not able to download this file. It seems that there must be some issues in uploading this file.

    I am creating a ticket and forwarding your issue to our development team. Please stand by for updates from them.

    Thanks,

    Sidharth

  • Profile Image
    JotForm Support

    Answered by liyam on June 04, 2013 at 12:12 PM

    I tried clicking the link I'm able to download the file.  Are you still experiencing downloading problems with this?  If not anymore, it's just probably due to the delayed upload process on the background when transfering files to amazon web service.

    If you have other files that are having this issue, please do let us know.

    Thanks.