What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    People are getting an error message when using the form.

    Asked by Johnz133 on May 31, 2013 at 11:56 AM

    Our Advance Nashville form is embedded into advancenashville.com and I am being told people are getting an error message and we are not getting the applications.  This is an urgent matter.  Our applications close in 2 days.

    Page URL:
    www.advancenashville.com

    message
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    JotForm Support

    Answered by Morian on May 31, 2013 at 12:09 PM

    Hello! I clicked on your link and was able to view the form just fine. 

    May I know what particular error message are they getting? It maybe a browser problem and we do apologize for that. You can ask the users to clear their browser's cache and try to relaunch or try to open it in another browser. Thank you.