What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    the free plan offers 100 MB for what?

    Asked by donabrai on May 31, 2013 at 12:46 PM

    Is the 100 MB for the size of my form(s)?

    Im wanting people to send photos to me along with filling out their form. 

    Is this possible with the free plan?

    size
  • Profile Image
    JotForm Support

    Answered by Morian on May 31, 2013 at 01:02 PM

    Hello,

    Yes. That is possible with the free plan. The 100 MB limit is for the file size capacity for Free accout. 

    Let us know if you have other questions. Thanks!

  • Profile Image

    Answered by sriharshitaweb on May 31, 2013 at 01:14 PM

    I had similar question ..

    The form connects to my google account. So why is the size increasing on Jotform? Does it store on Jotform by default and "additionally" integrates into other services?

    Also, if I delete the responses on Jotform, will it reduce the size on Jotform? And, will the responses recorded on google docs/spreadsheet remain?

    Sorry many questions, but all related

  • Profile Image

    Answered by sidharth_kch on May 31, 2013 at 02:02 PM

    @sriharshitaweb

    All submissions are first stored in JotForm server and then a copy of that is saved elsewhere. Deleting submission will also delete the uploaded files and this will clear the upload space but it won't reset the submission  counters.

    Let us know if you need further assistance.

    Thanks,

    Sidharth