Please cancel and refund transaction.

  • soundconceptbedford
    Asked on April 4, 2020 at 11:04 PM

    Hi, 

    I am so sorry but I need your help. I completely forgot to cancel this subscription, we don't have business right now and cannot afford the service. Is there anyway PLEASE to help us and refund the transaction of $29.00 that was just processed on our account 4/4/2020?


    THANK YOU

  • Ashwin JotForm Support
    Replied on April 5, 2020 at 3:59 AM

    I have sent a request to our billing team to cancel your bronze monthly subscription and process refund for your last subscription payment. Please allow 7-10 days for the amount to reflect in your account. 

    Please note that your account is now downgraded to free plan.