Save to Edit Later have no session ID

  • david.svaiter
    Asked on April 5, 2020 at 3:29 PM

    "SAVE TO EDIT LATER" has NO ID at all (just the form link!) which in case of hundreds of saved forms make the user be completely lost on the property/owner of each one. Being a doctor and supporting many patients while waiting for exams, if I want to return to each one's record, I need to do "guess", among dozens of messages, which one is related to each specific patient.


    If we work with e-mail and add the "EDIT SUBMISSION" field to return to the patient record, it will display all hidden fields of the form, situation which lacks the logic imposed in the form design!

    It's really disappointing...

  • jonathan
    Replied on April 5, 2020 at 8:54 PM

    We apologize for inconvenience caused. But can you please tell us which of your form have the issue.

    Please take note that the session ID will only be available if you enable the Continue Form Later feature on the form.

    Save to Edit Later have no session ID Image 1 Screenshot 20


    Each of the saved sessions will be saved in the Incomplete Submission box in the Submission page.

    Let us know if you need further assistance.





  • david.svaiter
    Replied on April 5, 2020 at 9:34 PM

    Thanks Jon, it's not applicable.

    My problem us the USER (responders) to locate some fields data on received mail.


  • Richie JotForm Support
    Replied on April 6, 2020 at 6:08 AM

    Do note that hidden fields will not be viewed by the form responders.

    Can you please share more information on how you would like your form to work? Also, kindly share the form you're working on so that we can check?