Receiving inquires - we experiencing intermittent issues receiving the requests. They're not being sent every time. Any idea why?

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    anelson
    Asked on May 31, 2013 at 08:00 PM
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    jonathan
    Answered on May 31, 2013 at 09:21 PM

    Hi,

    Are you refering to notification emails?

    Is this the form you are referring to https://www.jotform.com/form/11870507515

    I went ahead and checked this form. Please see my suggestion for correction below

     

    Review also this JoForm guide How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues it should help in troubleshooting email related issues.

    Please inform us if the issue persist even after the update.

    Thanks.