How do I add just the first name in the autoresponder?

  • Profile Image
    Gamecat
    Asked on April 06, 2020 at 02:42 AM

    How do I add just the first name in the autoresponder?

    Fields are {name} with sub labels for First Name "#first_17" and Last Name "#last_17"

    My autoresponder has:

    Hi {name:first_17}

    But this isn't working.

    Help?



    This is a re-post of a comment on Setting up an Autoresponder Email

  • Profile Image
    nelly
    Answered on April 06, 2020 at 03:20 AM

    Hi,

    You can add your form fields to your emails by using the Form Fields section while creating a new email as you can see below:

    1586157575Screen Shot 2020-04-06 at 10.1

    When you click on the form field which you want to add to the email, it will be added to your email content.

    Let us know if you need more help.