What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form stopped working

    Asked by bombshed on June 01, 2013 at 03:11 PM


    I made a form purchase order form and removed the submit button. I used this as an instant estimate form for a while on my website and today I just noticed that it's stopped working. You can choose the items but the total amount just stays at £0.00. I hadn't changed anything, it simply stopped working. What's happened?


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    JotForm Support

    Answered by Welvin on June 01, 2013 at 07:41 PM

    Hi Lee,

    Good day! It works fine on my end:

    Please try to re-embed your form using our iframe method: How to Get Form iFrame Codes. Also, clear your forms cache by following this guide: How to Clear your Form Cache

    Let us know the result.


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    Answered by bombshed on October 20, 2015 at 10:16 AM

    It's working now, thank you