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    Hidden Fields No Longer Appear on Submitted Forms

    Asked by gpcwebs on June 01, 2013 at 07:17 PM

    Suddenly the hidden fields on my forms are no longer available when I go to Submissions and click the Edit option on a submitted form. Previously, the hidden fields would appear when I edited a submission and I could modify them. Also, when I edited a submitted form, all fields would all be populated with the submitted information. Now all I get is a blank form that does not show the hidden fields. The hidden fields are no longer visible on Edit. How do I access the hidden fields to add data to them after a form is submitted?

    Page URL:
    http://www.elpasoartassociation.com/atbshowentry.html

    hidden My Forms Submissions
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    JotForm Support

    Answered by jonathan on June 01, 2013 at 08:03 PM

    Hi,

    We had a brief temporary glitch on required fields earlier, which was fixed immediately by our dev team. I think the temp glitch must have cause this issue on your submission hidden field edit.

    I did a quick test on your submission just now, and I could not see the problem anymore.

     

    Please check again on your end. Inform us if issues persist.

    Thanks.

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    Answered by gpcwebs on June 02, 2013 at 12:26 PM

    The problem is now resolved. Thank you for your help and support.