What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form is disabled

    Asked by robinson.graas on June 01, 2013 at 07:29 PM

    Hi,

    I have a problem with one of my form : http://jotformeu.com/form/31518189106353

    The form doesn't contain any password or phishing-related boxes, so I don't really understand why it is disabled.

    Pls, help me with this one.

    Page URL:
    http://jotformeu.com/form/31518189106353

    problem jotformeu
  • Profile Image
    JotForm Support

    Answered by EltonCris on June 01, 2013 at 08:37 PM

    Hi,

    Your form should now be fine. You can now login. 

    It was due to some keywords on your form that was found suspicious but it was really a mistake after manually reviewing the form so I have re-activated your account and added your form to the white list.

    Our apologies for the inconveniences caused. Best Regards!